Community Managers: Traits you need

Community manager is the new it position in social media. Nice article by Stuart Foster.

SHOOT: The best communities are real world. Facebook can be, but that is the internets weakness. Turning your facebook into a fakebook is easy but for some, part of the fun. I do think going into the future, as the need for decent and functional communities intensifies, online communities and social media will really come into its own.

clipped from mashable.com 1. Loving your job This is absolutely essential and cannot be faked with any amount of money, time and effort. You have to absolutely love doing your job. Be incredibly patient and approachable and never lose your cool, ever. Always start with the assumption that you’re wrong and the community member (or whoever else you’re in an exchange with) is right, and work from there onwards. 2. Ability to promote others as well as yourself For a mainstream media organization to aggregate outside content in a non-bastardized way, that’s a huge step.” This goes a long way in promoting more than just your corporate interests and fostering a trusting community in support of your company. It’s just common netiquette. 3. Ability to empower & support your community You can’t use your newfound powers and access for evil 4. Transparent, fun, and engaging personality The ability to be yourself in print, on TwitterTwitter reviews, and via other types of communication is extremely important.